Glossary
A Comprehensive Textbook for College Students
> *"The quality of our conversations determines the quality of our lives."*
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Handling Confrontation
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How to Handle Confrontation
Related Terms
"And what else?"
"How can I help?"
"I feel [emotion word]"
"I'm just being direct"
"What do I actually need?"
"What do you want?"
"What was most useful for you?"
"What's on your mind?"