Glossary

Behavioral:

Voice getting louder or tighter - Talking faster or going completely silent - Feeling an urge to escape or counterattack

Learn More

Handling Confrontation — Appendix B: Quick Reference Cards
Architecture of Surveillance — Chapter 11: The Data Economy — Your Attention Is the Product

Related Terms

"And what else?" "How can I help?" "I feel [emotion word]" "I'm just being direct" "trusted traveler" program "What do I actually need?" "What do you want?" "What was most useful for you?"

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