diagnostics, Ch.22 section 22.16, Ch.23 resistant measure, **Ch.6 section 6.1** response bias, **Ch.4 section 4.3** rights-based ethics, **Ch.27 section 27.8** Rivera, Alex [anchor example], Ch.1 section 1.5, Ch.4 case-study-02, Ch.8 section 8.5, Ch.12 section 12.2, Ch.13 section 13.14, Ch.16 sectio