Appendix F — Underwriting Guideline Quick Reference
Organized by the question the underwriter is actually asking, not by the order the rulebooks print them in. An underwriter does not work through a guide from front to back; they work through a file asking a short list of questions, and every condition they write is one of those questions coming back unanswered. Learn the questions and you can predict the conditions before the file is submitted — which is the whole of Chapter 14.
⚠️ EVERY THRESHOLD IN THIS APPENDIX IS PERISHABLE. Waiting periods, ratio benchmarks, gross-up percentages, large-deposit triggers, reserve requirements, and score minimums are all revised — some annually, some by bulletin, some by a single lender on a single Tuesday. The durable content here is the structure: what an underwriter is trying to establish, and what kind of evidence establishes it. Every specific number below is marked
[illustrative]. Verify at the source: the Fannie Mae Selling Guide, the Freddie Mac Seller/Servicer Guide, HUD Handbook 4000.1 and current Mortgagee Letters, the VA Lender's Handbook, and USDA Rural Development handbooks and notices.
F.1 The five questions
| # | The question | The file answers it with | Chapter |
|---|---|---|---|
| 1 | Can I count this income — and will it still be there? | paystubs, W-2s, VOEs, returns, award letters | 11, 32 |
| 2 | Where did this money come from, and is it really theirs? | statements, letters of explanation, gift letters | 12 |
| 3 | Has this borrower repaid obligations before? | credit report, housing history, explanations | 14 |
| 4 | Can they carry this payment on top of everything else? | ratios, reserves, compensating factors | 14 |
| 5 | Does this loan fit the program at all? | LTV, occupancy, property type, loan amount | 5, 15 |
Questions 1–4 are creditworthiness. Question 5 is eligibility. They are answered separately, they fail separately, and confusing them is the single most common reason a loan officer misreads a decline (§F.12).
F.2 "Can I count this income?" — the three-part test
Every income question in mortgage underwriting resolves into the same three parts. Apply them in this order and you will rarely be surprised by a condition.
| Part | The question | What satisfies it |
|---|---|---|
| Stability | Has this income existed long enough to be a pattern rather than an event? | history — typically two years in the same line of work, though the same employer is not required |
| Continuance | Is it reasonably likely to continue? | for employment, generally presumed; for fixed-term income, documented continuance — commonly at least three years [illustrative] |
| Documentation | Can it be proven with third-party evidence? | paystubs, W-2s, VOEs, tax returns and transcripts, award letters, court orders, bank statements showing receipt |
Fail any one and the income does not count. A borrower can have received \$3,000 a month for eleven years and have it excluded because the source is ending in eighteen months (continuance). A borrower can have a perfectly continuing income excluded because it arrives as cash (documentation). And a genuinely documented, genuinely continuing income can be excluded because it started four months ago (stability).
The most useful thing you can tell a borrower is that underwriting counts demonstrated, documentable, likely-to-continue income — not what they make. Those are different numbers, and on variable-income files they are different by a lot.
F.3 Income by type — the working table
[all history and continuance periods illustrative — verify at the source]
| Type | Calculation | Stability | Continuance | Documentation |
|---|---|---|---|---|
| Salaried | annual salary ÷ 12 | current position; two-year work history | presumed | paystubs, W-2s, VOE |
| Hourly, fixed schedule | rate × guaranteed hours × 52 ÷ 12 | same | presumed | paystubs showing the rate and hours |
| Hourly, variable | average actual hours over 12–24 months | two years typical | employer confirmation | paystubs, W-2s, written VOE |
| Overtime / bonus / shift differential | 24-month average; if declining, the lower or most recent | two years typical | employer must confirm likelihood | W-2s, YTD paystubs, written VOE |
| Commission | 24-month average; if declining, the lower | two years typical | employer confirmation | W-2s, paystubs, VOE, sometimes returns |
| Part-time / second job | average over the history | two years, same or similar work | must be likely to continue | paystubs, W-2s, VOE |
| Rental | 75% of gross rents (a 25% vacancy and maintenance factor), or the Schedule E method | depends on ownership history | lease or market rent | lease, Form 1007/1025, Schedule E |
| Retirement, pension, annuity | monthly benefit | receipt established | three years [illustrative] |
award letter, 1099, bank statements showing deposit |
| Social Security / disability | monthly benefit; the non-taxable portion may be grossed up | receipt established | three years, or no defined expiration | award letter, 1099, proof of receipt |
| Alimony / child support received | monthly amount | commonly six months of receipt | three years remaining | court order or settlement plus proof of receipt |
| Self-employed | cash-flow analysis of the returns — see §F.5 | typically two years; one-year paths exist | business viability | returns, K-1s, 1099s, P&L, 4506-C transcripts |
F.3.1 Two arithmetic traps
Pay frequency. Bi-weekly is 26 pay periods a year; semi-monthly is 24. They are not the same and the difference is real money.
| Frequency | Monthly income |
|---|---|
| Weekly | check × 52 ÷ 12 |
| Bi-weekly | check × 26 ÷ 12 |
| Semi-monthly | check × 24 ÷ 12 |
| Monthly | the check |
Multiplying a bi-weekly check by 2 understates income by roughly 8.3% and is the most common income error in the business.
Hourly. 2,080 hours is 40 hours × 52 weeks. On the Linden Street file, Borrower 1's base is \$33.00 × 2,080 ÷ 12 = \$5,720.00 (§11). The hours must be guaranteed; if they are not, the income is variable and gets averaged.
F.3.2 Variable income — the rule and what it costs
Average over 24 months. If the trend is declining, use the lower or the most recent figure. Never annualize an upward trend.
The Linden Street file shows both directions at once:
| Component | Years | 24-month average | The point |
|---|---|---|---|
| B1 shift differential and overtime | \$6,720 then \$7,200 | \$580.00 | rising modestly; the average is used |
| B2 commission | \$19,800 then \$23,400 | \$1,800.00** | rising **18.18%**; last year alone gives **\$1,950.00 |
The conservative 24-month rule costs this borrower \$150.00 a month — about 60 basis points of back-end ratio. That is not a mistake in the rule; it is the rule doing its job. Two years of a rising trend is not proof it continues, and the underwriter is pricing the possibility that it does not.
⚠️ The one to watch: how much of the household's income is variable. On Linden Street it is \$2,380.00 of \$10,500.00 = 22.67%. Under a quarter of income being variable is comfortable. Half is a different conversation, and it is the conversation an underwriter will start whether or not the ratios pass.
⚠️ A deposit of variable income is not additional income. The \$4,900 commission deposit sourced on Linden Street day 33 is already inside B2's 24-month average. It is an asset-sourcing condition and nothing else. Counting it again as income is a double-count and it is a mistake made in good faith constantly.
F.3.3 Gross-ups on non-taxable income
Income that is not taxed — much Social Security, certain disability and public assistance, some military allowances — may be grossed up so it is compared fairly against taxable income in a ratio built from gross figures.
| Program | Common gross-up [illustrative — verify] |
|---|---|
| Conventional | 25% where the actual tax rate is not documented |
| FHA | 15% |
| VA / USDA | program-specific; verify |
The gross-up is not a favor and it is not optional judgment — it is a specified adjustment with a specified percentage, and applying the wrong one produces a wrong ratio in the borrower's favor, which is worse than one in their disfavor. Confirm the income really is non-taxable before grossing anything up.
F.3.4 Alimony paid — a debt, or a reduction to income?
Some conventional guidance permits alimony paid to be deducted from gross income rather than
counted as a monthly obligation. The two treatments do not produce the same ratio, and the difference
usually favors the borrower [constructed teaching example]:
| Treatment | Arithmetic | Back-end |
|---|---|---|
| As a debt | (\$4,479.72 + \$1,000.00) ÷ \$10,500.00 | 52.19% |
| As a reduction to income | \$4,479.72 ÷ \$9,500.00 | 47.16% |
Same borrower, same alimony, five points of ratio. Whether the option is available is a program question — verify it before you promise it. Child support paid is generally a debt, not a reduction.
F.4 "Where did this money come from?" — assets
An underwriter is asking two things about every dollar: is it the borrower's, and is it available. Sourcing answers the first. Seasoning answers it a different way — money that has sat in an account for months has already answered where it came from.
| Concept | The standard [illustrative] |
What it means in practice |
|---|---|---|
| Seasoning | commonly 60 days / two monthly statements | funds on deposit that long are generally accepted without further explanation |
| Sourcing | any non-payroll deposit that is not seasoned | the borrower must show where it came from, with documents |
| Cash on hand | generally not acceptable | money outside a financial institution has no history; some programs allow narrow exceptions |
| Sale of personal property | proof of ownership, proof of value, proof of transfer | a bill of sale alone is rarely enough |
| Retirement accounts | vested balance; terms of withdrawal; sometimes a percentage discount | a 401(k) balance is not the same as available funds; loans against it create a payment |
| Stocks and securities | statement value, sometimes discounted; liquidation evidence if funds are needed at closing | market value is not cash until it is cash |
| Business funds | borrower must have access, and the withdrawal must not harm the business | typically requires a liquidity analysis and often a CPA letter |
| Secured borrowed funds | permitted when secured by an owned asset | the payment counts in the ratio |
| Unsecured borrowed funds | not permitted | a personal loan for the down payment is not a down payment |
Earnest money is an asset like any other. It must be sourced even though it left the account before the file existed. On the Linden Street file the \$5,000 earnest money was paid on day 4 and is not part of the \$38,000.00 verified**; the borrowers held \$43,000 and \$38,000.00 is what remained. It appears as a credit** in cash to close because it was already delivered, and treating it as inside the \$38,000.00 would understate reserves by \$5,000.00 (§4.9, §A.9).
F.4.1 Large deposits
A DEPOSIT APPEARS ON THE STATEMENT
|
+-- Is it payroll, matching the paystubs? --> no condition
|
+-- Is it seasoned past the lookback? --> generally no condition
|
+-- Does it exceed the program's "large"
| threshold, or does it simply look odd
| to the underwriter?
| |
| +-- SOURCE IT: letter of explanation
| + the document that proves the origin
| (commission statement, sale document,
| transfer record, gift letter)
|
+-- Cannot be sourced --> the funds are BACKED OUT
of available assets
The thresholds differ by program and both are perishable [illustrative — verify]:
| Program | Common definition of a "large" deposit |
|---|---|
| Conventional | a single deposit exceeding 50% of total monthly qualifying income |
| FHA | a deposit exceeding 1% of the sales price (or adjusted value) |
Run Linden Street through both. The \$4,900 deposit is **46.67%** of \$10,500.00 of income — under the conventional trigger — and it is \$4,900 against 1% of \$385,000 = \$3,850 — over the FHA one. The underwriter conditioned it anyway, and cleared it on day 33 with a letter of explanation and the commission statement showing a \$6,900 gross quarterly commission less \$2,000 of withholding.
That is worth sitting with. A condition can be written because a rule requires it, or because an underwriter wants to see it. Both are legitimate; they are not the same thing; and knowing which one you are looking at is the difference between "here is the statement" and a pointless argument. See §F.13.
⚠️ The consequence of an unsourced deposit is not a decline — it is subtraction. The underwriter simply removes the money from available assets and re-runs the file. Sometimes the file still closes. That is why "just leave it, they won't notice" is such a bad instinct: the fix is usually one document, and the failure to produce it can cost the borrower their reserves.
F.4.2 Gift funds
| Question | The structure [program-specific — verify] |
|---|---|
| Who may give? | conventional: a relative or, in defined cases, a domestic partner or fiancé. FHA: a wider list including family, employer, labor union, close friend with a documented interest, charitable organization, and government agency |
| Who may not? | any interested party to the transaction — the seller, the builder, the agent, the lender — whose "gift" is really a price concession |
| Must the borrower have their own funds? | depends on program and LTV; on a one-unit primary residence the entire down payment may often be gifted |
| What documents it? | a signed gift letter stating the amount, the donor, the relationship, the property, and that no repayment is expected — plus evidence of the transfer |
| What is "evidence of transfer"? | the donor's withdrawal and the borrower's deposit, or a wire, or a cashier's check with the source shown |
⚠️ "No repayment is expected" is the operative clause. A gift that must be repaid is a loan, the payment belongs in the ratio, and a gift letter that says otherwise is a false document. This is the place where a well-meaning family arrangement becomes a compliance problem, and the loan officer is the one who has to say so.
On the Linden Street file the \$10,000 gift from Borrower 1's parents was documented under Condition 6 — gift letter signed by donor and recipients plus evidence of transfer — and cleared on day 29.
F.4.3 Reserves
Reserves are stated in months of PITI, and they are the most portable compensating factor there is (§A.9).
| Linden Street | |
|---|---|
| Verified funds | \$38,000.00 |
| Cash to close | \$25,376.34 |
| Reserves after closing | \$12,623.66 = 4.16 months |
| After the day-46 furniture payoff | \$7,423.66 = 2.45 months |
Nothing about the approval changed when reserves fell from 4.16 to 2.45 months — but the cushion did, and on a program that required six months it would have been fatal. Reserves are what the file has left after everything goes as planned. Ask what happens if it doesn't.
F.5 Self-employed income and the Form 1084 add-back logic
Learn this as a principle, not as a form. Forms are reissued; the logic underneath them has not changed in decades:
Add back what was deducted and did not leave the business. Subtract what left the business and was not deducted.
That one sentence generates the whole worksheet. Everything else is knowing which side of it a given line falls on.
| Line item | Direction | Why |
|---|---|---|
| Depreciation | add back | deducted on the return; no cash left the business |
| Depletion, amortization, casualty loss | add back | same logic |
| Business use of home | add back | a deduction against an expense already being paid personally |
| Non-recurring losses | add back | real, but not a feature of ongoing operations |
| Meals and entertainment exclusion | subtract | cash spent that the return only partly deducted |
| Non-recurring income | subtract | real cash, but it will not repeat |
| Notes payable in under 12 months | subtract | an obligation that must be met from business cash |
Where the income comes from depends on the entity — Schedule C for a sole proprietorship, Form 1065 and K-1 for a partnership, Form 1120S and K-1 plus W-2 wages for an S-corporation, Form 1120 for a corporation. The 4506-C and the resulting tax transcripts confirm that the returns given to the lender are the returns filed with the IRS, which is the entire point of asking for it (§32).
F.5.1 The Fulton Avenue worksheet
S-corporation, six-employee residential HVAC, two years of returns (§32.7):
| Line | Year 1 | Year 2 |
|---|---|---|
| W-2 wages paid to self | \$62,000 | \$71,000 | |
| K-1 ordinary business income | \$38,400 | \$21,600 | |
| + Depreciation | \$14,200 | \$16,800 | |
| − Meals and entertainment exclusion | (\$2,100) | (\$2,400) | |
| − Nonrecurring other income | (\$3,000) | \$0 | |
| TOTAL | \$109,500** | **\$107,000 |
| 24-month average | \$216,500 ÷ 24 = **\$9,020.83/month** |
| Most recent year alone | \$107,000 ÷ 12 = **\$8,916.67/month** |
| Year-over-year change | −2.3% — income declined |
| Qualifying income used | \$8,916.67 — the lower figure |
Why the lower figure governs. When income rises, the average is the conservative number and the average is used. When income declines, the average is the optimistic number — it is propped up by a year that is not coming back — so the underwriter drops to the most recent year. The rule is not "use the average"; the rule is use the conservative figure, and which one that is depends on the direction of the trend.
⚠️ The borrower's accountant said "about \$9,500 a month." The accountant is not wrong about the business; they are answering a different question. An accountant measures what the business produced. An underwriter measures what a lender may rely on for thirty years, after subtracting everything that might not repeat. Explain that difference at application, before the borrower has anchored on a number you cannot deliver. It is one of the most valuable conversations in the job.
F.6 "Has this borrower repaid before?" — credit
| Element | What the underwriter takes from it |
|---|---|
| Representative score | for one borrower, the middle of three. For multiple borrowers, generally the lowest of the middles [program-specific — verify] |
| Housing history | the strongest single predictor; verified rent or mortgage, usually 12–24 months |
| Recent late payments | pattern versus incident; the explanation matters |
| Collections, charge-offs, judgments, liens | whether they must be paid, and by whom, is program-specific |
| Credit depth and age | thin files behave differently from damaged files and are treated differently |
| Inquiries | recent inquiries invite the question "did you open anything?" — see §F.9 |
Linden Street: Borrower 1 at 742 / 738 / 751 → middle 742. Borrower 2 at 706 / 712 / 698 → middle 706. The representative score is 706, the lower of the two middles. Four revolving accounts, \$8,400 in balances, \$212 in minimums, no lates in 24 months, no public records, no collections.
Harlow Street sits at the other end: a 641 representative score, single borrower, single
income, ratios of 41.48% / 51.00% against a 31/43 manual benchmark [illustrative — verify
in Handbook 4000.1] — a file that exists only
because the TOTAL Scorecard returned an Approve/Eligible and the compensating factors were documented.
F.7 Credit events — waiting periods and their exception paths
⚠️ THE YEAR COUNTS BELOW ARE ILLUSTRATIVE AND ARE REVISED. What is durable is (a) which events have waiting periods, (b) the date the clock starts from, and (c) that an exception path exists and requires documentation. Verify every period in the Selling Guide, the Seller/Servicer Guide, HUD Handbook 4000.1, or the VA Lender's Handbook before you quote it.
| Event | Clock starts from | Conventional [illustrative] |
FHA [illustrative] |
|---|---|---|---|
| Chapter 7 bankruptcy | discharge or dismissal date | 4 years; 2 with extenuating circumstances | 2 years; shorter with documented extenuating circumstances |
| Chapter 13 bankruptcy | discharge, or dismissal | 2 from discharge / 4 from dismissal | may be eligible during the plan with 12 months of on-time payments plus court or trustee approval |
| Multiple bankruptcies | most recent discharge or dismissal | 5 years; 3 with extenuating circumstances | program-specific |
| Foreclosure | the completion date of the foreclosure | 7 years; 3 with extenuating circumstances plus LTV and occupancy restrictions | 3 years |
| Deed-in-lieu, short sale, pre-foreclosure sale | the completion date | 4 years; 2 with extenuating circumstances | 3 years |
The date almost everyone gets wrong is the completion date. A borrower will tell you they "lost the house in 2019" because that is when they moved out. The foreclosure may not have completed until years later. The clock runs from completion, not from the last payment, not from the notice, not from the move-out — so pull the credit report and the public record and find the actual date before you tell anyone when they are eligible. Getting this wrong in either direction is expensive: one way you turn away an eligible borrower, the other way you take an application that cannot close.
F.7.1 The exception path
Nearly every waiting period has a shorter version for extenuating circumstances, which the agencies define narrowly and consistently:
| Extenuating circumstances | Financial mismanagement |
|---|---|
| A nonrecurring event beyond the borrower's control | ordinary over-extension |
| that caused a sudden, significant reduction in income or a catastrophic increase in obligations | spending that outran income |
| Job loss from a plant closing, serious illness, death of a wage earner, divorce with documented consequences | credit cards, a car they could not afford, a business that was always thin |
What the exception actually requires is three things, and loan officers routinely deliver only the first: a written explanation from the borrower; third-party documentation proving the event and its timing — termination notice, medical records, death certificate, court order; and evidence that credit has been re-established since. A letter of explanation alone is not an exception path. It is a letter.
FHA has at times operated additional frameworks for borrowers affected by documented economic events; whether such a policy is currently in effect is exactly the kind of thing to verify in the current Mortgagee Letters rather than to remember.
F.8 "Can they carry it?" — ratios and compensating factors
$$\text{Housing} = \frac{\text{PITI}}{\text{gross monthly income}} \qquad \text{Back-end} = \frac{\text{PITI} + \text{other monthly debts}}{\text{gross monthly income}}$$
Counted in the numerator: the full proposed PITI including MI and HOA · auto loans and leases · student loans per program rules · revolving minimums · installment and personal debt · alimony and child support paid · other properties' full PITIA · co-signed debts unless documented as paid by another for the required period.
Not counted: utilities · groceries · childcare · payroll-deducted health insurance · income taxes · 401(k) contributions and 401(k) loan repayments · savings.
The ten-month rule: an installment debt with roughly ten or fewer payments remaining may generally
be excluded [illustrative — program-specific]. It does not apply on Linden Street (31 and 19
payments remaining) — though excluding B2's \$429.00 auto payment would drop the back-end from
42.66% to 38.58%, which is exactly why borrowers ask.
There is no single DTI cap (§4.5). The CFPB removed its own 43% General QM limit, and what binds a given file is the automated finding or the investor matrix in front of you.
F.8.1 What a compensating factor actually is
A compensating factor is a documented strength that offsets a specific, named weakness. It is not an impression.
| Real compensating factors | What they offset |
|---|---|
| Verified reserves well beyond the requirement | high ratios, variable income, payment shock |
| Minimal payment shock — the new payment is near the current housing cost | high housing ratio |
| A documented savings pattern | thin reserves at the moment of closing |
| Long employment stability, or long tenure in the same field | variable or recently changed income |
| Little or no discretionary debt; low revolving utilization | a back-end ratio driven by one large fixed obligation |
| A down payment well above the minimum | high LTV risk, weaker credit |
| Income not used in qualifying — a spouse not on the loan, part-time income lacking a two-year history | high ratios |
| Residual income (VA) | a back-end ratio above the 41% guideline |
| A previous mortgage at a similar or higher payment, paid as agreed | payment shock, thin housing history |
Not compensating factors, however often they are offered: "they've never missed a payment" — that is the credit score, already counted; "the appraisal came in above contract" — the loan is made on the lesser of price or value; "they're really responsible people"; "they're getting a raise next year."
⚠️ Name the weakness before you name the offset. A compensating factor written into a file without an identified weakness reads as padding. Write it as a pair: the housing ratio is high at X%; the borrower has been paying within \$Y of this payment for Z months and holds N months of reserves. That is an argument. A list of adjectives is not.
F.9 Layered risk
Single risk factors are manageable. Layers multiply. An underwriter is not scoring your file on its worst line; they are looking at the whole stack, and a file with five moderate weaknesses can be declined when a file with one severe weakness is approved.
The layers underwriters actually count: high LTV · high DTI · low reserves · variable or recently changed income · high payment shock · low or thin credit · gift-funded down payment · non-occupant co-borrower · unusual property · declining self-employed income.
Linden Street, honestly stacked:
| Layer | Present? |
|---|---|
| 95% LTV | yes |
| 42.66% back-end | yes — above the comfortable range |
| 22.67% of income variable | yes |
| Payment shock 1.64× (+64.0%) | yes |
| Thin reserves | no — 4.16 months |
| Credit problems | no — no lates in 24 months |
| Employment instability | no — three and four years |
| Undisclosed or discretionary debt | no at submission; yes on day 44 |
Four risk layers, four offsets. That is why the file was approved, and it is also why the day-44 furniture debt was nearly fatal — it did not merely push the back-end from 42.66% to 48.48%; it converted a file with offsets into a file with five layers and one fewer offset. Condition 11, written on day 28, existed precisely to catch it.
Harlow Street, for contrast: a 641 score, 41.48/51.00 ratios, a single income, a DPA-funded down payment, and a 101.15% CLTV — layers with very little underneath them, approvable only on an Approve/Eligible from the TOTAL Scorecard with the compensating factors documented in the file.
F.10 The debt side — where obligations actually come from
| Source | The trap |
|---|---|
| The credit report | reports the contractual payment, which may not match what the borrower pays. The Linden Street furniture account reported \$611.00** on a **\$5,200.00 balance — the underwriter qualifies on the reported payment |
| The application | debts not on the report but disclosed — private loans, family obligations |
| The tax returns | other properties, business debts, alimony |
| The title search | liens the borrower forgot or never knew about |
| The refresh at closing | new debt opened after approval — §F.11 |
| Student loans | the calculation is program-specific and changes; documented income-driven payments are treated differently from deferred balances. Verify |
Business debts may sometimes be excluded when paid by the business and documented with twelve
months of cancelled checks or statements showing the business as payer, with no recent delinquency
[illustrative — verify]. That exclusion is worth knowing on every self-employed file.
F.11 The refresh — the condition that catches what changed
Almost every file carries a pre-closing credit refresh or undisclosed-debt monitoring condition as a prior-to-funding item, and a verbal verification of employment within a required window before the note date. Both exist because underwriting approves a snapshot and closing funds a file — and things happen in between.
On Linden Street the refresh on day 44 found a furniture account opened day 41: \$5,200.00 balance, \$611.00 a month, a nine-month promotional plan. Back-end went 42.66% → 48.48%. The resolution — paid in full from reserves, closed, with a zero-balance letter and a paid-in-full statement — returned DTI to 42.66%, dropped reserves to 2.45 months, and cost four business days.
The loan-officer lesson is not "check the refresh." It is to say, at application and again at approval, in these words: do not open any new credit, do not finance anything, do not co-sign, do not change jobs, and do not move money between accounts without telling me first. Every one of those is a file that closed late or did not close.
F.12 Eligibility versus creditworthiness — read the second word first
Automated underwriting returns two independent verdicts, and they answer different questions (Chapter 15):
| Eligible | Ineligible | |
|---|---|---|
| Approve / Accept | the ordinary approval | the borrower is fine; the LOAN breaks a program rule |
| Refer / Caution | the loan fits the box; the engine will not vouch for the borrower — manual underwrite | both problems at once |
Creditworthiness is the first word: income, assets, credit, capacity. Eligibility is the second: loan amount against the limit, LTV against the maximum, occupancy, property type, product.
Why this matters more than almost anything else in this appendix. The two failures have completely different fixes.
- Approve/Ineligible — change the loan. Reduce the loan amount below the limit, increase the down payment to get under the maximum LTV, switch to the program whose box this loan fits. The borrower does not need to do anything about their credit, because their credit was never the problem.
- Refer/Eligible — change the story, or underwrite it by hand. Document the compensating factors, reduce a debt, add a documentable income, explain the derogatory with third-party evidence.
Linden Street ran on day 6 and returned Approve/Eligible — both verdicts clean — which is why the file's later trouble came from an event rather than from a structural flaw.
F.13 Guideline or overlay? — the most useful question about any decline
| Guideline | Overlay | |
|---|---|---|
| Who wrote it | the agency — Fannie, Freddie, HUD, VA, USDA | your lender, or the investor buying the loan |
| Where it lives | the Selling Guide, the Seller/Servicer Guide, Handbook 4000.1, the Lender's Handbook | an internal credit policy or product matrix |
| Is it disclosed to the borrower? | published to the world | generally not |
| Typical form | eligibility and creditworthiness rules | a higher minimum score, a tighter DTI cap than the finding allows, a reserves requirement the agency does not impose, a manufactured-housing or manual-underwrite prohibition, a maximum loan size |
| Why it exists | program integrity | repurchase risk, servicing cost, past loss experience, insurer or investor demand, staffing |
So ask the question, every time, in these words: "Is that the agency's rule or ours?"
It is the most useful question a loan officer can ask about a decline because the two answers point in opposite directions:
| The answer | What it means | What you do next |
|---|---|---|
| "It's the agency's rule." | this file is dead at every lender for this program, unchanged | change the program, change the loan structure, or fix the underlying fact and come back |
| "It's our policy." | this file may be alive at the next lender today, with nothing about the borrower altered | find the outlet whose overlay does not include this one — and know that outlet before you need it |
How to ask without picking a fight. Do not ask the underwriter whether they are being unreasonable. Ask for the citation: "Can you point me to the guideline section on that so I can explain it to the borrower?" If the answer is a Selling Guide reference, it is a guideline. If the answer is "that's our credit policy," you have your answer and you did not have to argue for it.
⚠️ The line you do not cross. Moving a file to a lender without a particular overlay is legitimate and is part of the job. Restating the facts of a file to get around a guideline is fraud. The difference is whether you changed where the file went or what the file said (Chapter 3). If you cannot tell which one you are about to do, you already know.
Know your own overlays before you take the application. The worst version of this conversation is the one where a loan officer discovers at underwriting, three weeks in, that their own shop will not do what they promised on day one. Ask for the overlay matrix. Read it. Keep a second outlet for the files it excludes.
F.14 The conditions an underwriter writes, and when
Conditions are the underwriter's five questions returning as homework. They come in two timings, and mixing them up is how files miss closing dates.
| Type | Meaning | Examples |
|---|---|---|
| PTD — prior to documents | must clear before closing documents are drawn | paystubs, gift letter, source of a large deposit, title clear of a lien, insurance evidence, signed 4506-C, MI certificate |
| PTF — prior to funding | cleared at the very end, deliberately, because they capture a current state | verbal VOE within the required window, and the pre-closing credit refresh |
Linden Street's conditional approval on day 28 carried eleven conditions — six borrower, two third party, three lender; nine PTD and two PTF. The nine PTD conditions cleared between day 29 and day 33 — five calendar days but only three business days.
⚠️ Then nothing happened for eleven days. Day 33 to day 44 is the file's real failure, and it is not an underwriting failure. It is a follow-up failure, and it belongs to the loan officer.
F.15 Verify before you quote — the source list
| If you need | Go to |
|---|---|
| Conventional income, asset, credit, or eligibility rules | Fannie Mae Selling Guide; Freddie Mac Seller/Servicer Guide |
| Conforming loan limits | FHFA, revised annually |
| Anything FHA — MIP, ratios, waiting periods, property standards | HUD Handbook 4000.1 plus current Mortgagee Letters |
| VA entitlement, funding fee, residual income, appraisal requirements | VA Lender's Handbook plus circulars |
| USDA geography, household income limits, fees | USDA Rural Development handbooks and notices |
| Jumbo and non-QM anything | the investor's product matrix — there is no agency |
| Your own lender's additional restrictions | the overlay matrix, which you should have read already |
The habit that separates the professionals. When a rule surprises you, do not repeat it — find it. When a borrower asks for a threshold, do not recall it — look it up in front of them and say so out loud. It takes ninety seconds, it is the difference between advice and a rumor, and the borrower will trust the number more precisely because you checked.