Chapter 37 — Quiz
21 questions. Answer each one before you open the <details> block. Scoring guide at the end.
Abbreviations used below: WIP = work in process (houses under construction at once) · CD = calendar days · LOB = line of balance · CO = certificate of occupancy · MEP = mechanical, electrical, plumbing · AHJ = authority having jurisdiction.
Multiple Choice
1. Colton Reyes runs 11 houses in process on a 92-calendar-day cycle. His start interval is:
- (a) 92 days
- (b) 11 days
- (c) 8.36 days
- (d) 33.2 days
Answer
(c). Start interval = cycle time ÷ WIP = 92 ÷ 11 = 8.36 CD. A house goes on the front of the line every 8.36 days and one comes off the end every 8.36 days, permanently. (a) is how long one house takes, which by itself tells you nothing about the business.
2. Drywall slips from 6 days per house to 9, with one crew. The annual output loss is:
- (a) 1.38 houses — the cycle went from 92 to 95 days
- (b) 3.09 houses
- (c) 0.47 houses
- (d) Zero, because drywall had 39 percent spare capacity
Answer
(b). (a) is the trap, and it understates the loss by more than half. Once a trade's capacity (365 ÷ 9 = 40.56 houses/year) falls below the rate the line needs (43.64), that trade stops being a duration and becomes a ceiling. Output is no longer 11 ÷ 92 × 365; it is 365 ÷ 9. Loss = 43.64 − 40.56 = 3.09 houses/year, worth $196,000 in gross margin — every year, not once.
3. On a line-of-balance chart, the rate of the whole line is set by:
- (a) the average of all the trade rates
- (b) the sum of the stage durations
- (c) the longest chain of dependent activities
- (d) the slowest trade
Answer
(d). Not the average, not the total, and definitely not (c) — that is the CPM question, and it is the wrong question for repetitive work. Each trade's line must have a slope at least as steep as the line's required rate; the shallowest slope governs everything behind it.
4. You walk a production community and find five houses standing at the same stage, insulated and locked, with nobody in them. That is:
- (a) normal seasonal variation
- (b) a queue, and therefore your constraint drawn to scale
- (c) evidence the superintendent is starting too few houses
- (d) a sales problem
Answer
(b). A row of houses at the same stage is never a coincidence. It is inventory waiting on a trade whose capacity is below the line rate, and it is the cheapest diagnostic in production housing — free, visible from the truck, and available before any report shows it. (c) has it exactly backward: starting more houses raises cycle time and inventory without raising output.
5. At Harbor Ridge, options and upgrades represent 10.5 percent of revenue. What share of gross margin do they represent, and at what margin rate?
- (a) 10.5 percent of margin, at 14.5 percent
- (b) 19.5 percent of margin, at 27.0 percent
- (c) 5 percent of margin, at 13.0 percent
- (d) 40 percent of margin, at 50 percent
Answer
(b). $12,400 of the $63,500 gross margin comes from $46,000 of options — a 27.0 percent margin rate against the base house's 13.0 percent. Roughly one dollar in five of the builder's margin is made in the design center. That single fact explains the designer on staff, the sales incentive structure, and why an option cutoff is a schedule gate with a dollar sign on it rather than a customer-service courtesy.
6. In production and spec building, between draw 3 and draw 4 the builder spends about $49,200 and receives nothing for roughly twenty days. Who is financing that gap?
- (a) The buyer, through earnest money
- (b) The bank, through the construction loan
- (c) The builder, out of its own working capital
- (d) The subcontractors, through retention
Answer
(c). There is no owner to bill — the builder is the owner. The bank funds after the milestone is verified, so everything spent between draws is the builder's own money. At an average unfunded balance of about $45,000 a house across 11 houses, Tessa Bright is standing in roughly $495,000 of its own working capital on this community alone. (d) is wrong twice: residential trades are generally paid on a short cycle with no retention.
7. A new-home purchase agreement differs from a construction contract in that, typically:
- (a) the buyer approves submittals and runs a punch list
- (b) there is no retention, and the builder is paid once in full at closing
- (c) liquidated damages accrue daily for late completion
- (d) the buyer directs the work through an owner's representative
Answer
(b). A purchase agreement is a real-estate contract: a promise to convey a completed house and its lot on a date. There is no owner during construction, no retention, and usually no liquidated damages — instead there is an outside date, after which the buyer may typically walk and recover earnest money, which is worse than LDs because you lose the sale and the house becomes inventory. Terms and buyer remedies vary by state; read yours.
8. A custom contract says the flooring allowance is $28,000 and is silent on whether that includes labor. The client upgrades from carpet to tile. The predictable dispute is about:
- (a) the quality of the installation
- (b) the delivery lead time
- (c) the labor cost increase, which no allowance covers
- (d) the manufacturer's warranty
Answer
(c). Tile costs more in material and roughly three times as much to install. If the allowance is material-only in the builder's mind and installed-cost in the client's, the labor overrun belongs to nobody until a lawyer assigns it. The fix is one line: state every allowance as an installed allowance — material, labor, and fee — or state explicitly and in bold that it is material only.
9. Which statement about OSHA and residential construction is correct?
- (a) Projects under a certain dollar value are exempt from 29 CFR Part 1926
- (b) Residential framing has a permanent exception to conventional fall protection
- (c) The construction standards apply to a house lot exactly as they apply to a hospital tower
- (d) Single-family homes are covered by the general industry standards instead
Answer
(c). Project size creates no exemption. Fall protection, ladders and stairways, excavations, electrical safety, respirable crystalline silica, and hazard communication all apply on a house lot. OSHA withdrew its long-standing residential exception to conventional fall protection in 2010; the current expectation is conventional fall protection at the trigger height, with a written site-specific plan available only where an employer can demonstrate infeasibility or a greater hazard. Confirm the current standard and OSHA's current directives before relying on any of this — interpretations in this area have changed and can change again.
10. Modular and volumetric offsite housing produces good houses and has never taken over homebuilding. The most decisive reason is:
- (a) the modules are structurally inferior
- (b) buyers reject factory-built homes
- (c) building officials will not approve them
- (d) a factory is a fixed-cost machine and homebuilding demand is violently cyclical
Answer
(d). Transport limits, financing and appraisal friction, and state-by-state modular approval programs are all real, but the decisive one is utilization. A plant is cheaper than site-built only above a volume threshold, and offsite housing plants have a long history of opening in good markets and closing in the next downturn — not because the product failed but because the volume did. Note also that site work does not go away: a 60 percent cut in field labor is not a 60 percent cut in cycle time.
True / False — give a one-line justification with each answer
11. Increasing WIP from 11 houses to 14 raises annual output.
Answer
False — unless every trade has spare capacity. If any trade is already at its ceiling, throughput stays pinned there and Little's Law runs backward: WIP up, throughput flat, so cycle time rises. At Harbor Ridge with drywall capped at 40.56 houses a year, going to 14 in process moves the cycle from 99 to 126 CD and adds roughly $135,000 of unfunded inventory. Starting houses is not production; finishing them is.
12. Colton's 21-stage, 92-day sequence contains no float anywhere.
Answer
True — the stage durations sum to exactly 92, deliberately. A production builder's protection is not slack inside the house; it is the buffer between trades across eleven houses plus the superintendent's ability to move a crew from a house that is not ready to one that is. Optionality across the line, not slack within the unit.
13. "1-2-10" — one year on workmanship, two on systems, ten on major structural elements — is the national legal warranty standard for new homes in the United States.
Answer
False. It is a widely used express warranty structure, not a legal standard. Statutory warranty obligations, implied warranties, statutes of limitation and repose, and mandatory right-to-cure procedures differ substantially by state and change with legislation. Never represent a warranty period to a buyer without confirming what your state requires and what your own written warranty actually says.
14. In production housing, a builder's most valuable asset with a trade partner is the price it pays.
Answer
False. It is being the builder whose houses are ready when the crew shows up. Money does not buy capacity. A crew split across two builders takes nine days a house at $1.42 a foot or $1.60. Coastline Drywall split its crew because four wasted trips at $1,632 each consumed the margin on nearly five houses — a readiness problem, not a price problem.
15. A 240-unit wood-frame apartment building over a concrete podium should be managed with the techniques in this chapter rather than the techniques in the first thirty-six.
Answer
False. Multifamily is a commercial project with residential finishes — institutional owner, real contract, submittal log, RFIs, schedule of values, retention, pay applications, OAC meetings, a lender wanting monthly reports. Almost everything in the first thirty-six chapters applies directly. The one genuinely residential thing it borrows is unit repetition, which makes the LOB ideas in §37.3 useful for the interior buildout. That is the whole of its special case.
Short Answer
16. Explain why a rate mismatch compounds while a delay does not, and say why CPM cannot draw one.
Answer
A delay is a fixed quantity — twenty days lost, twenty days to recover. A rate mismatch is a difference in slope: drywall at 9 days against a line needing one house every 8.36 days diverges by 0.64 days per house and the gap never closes. House 4 waits 1.9 days, house 10 waits 5.7, house 22 waits 13.4, house 34 waits 21.0.
CPM cannot draw it because CPM answers "what is the longest chain of dependent work through one pass of this network?" — a question about a path. In repetitive work the binding constraint is a rate, and CPM has no vocabulary for "which trade's production rate is lowest, and is it lower than the rate the line needs?" Line of balance is built out of nothing else.
17. Why is "pay the drywall subcontractor more" a weak response to a nine-day drywall stage, even though it is the first thing most managers reach for?
Answer
Because money does not buy capacity, and capacity is what is missing. A split crew hangs a house in nine days at any price, so the line rate stays pinned at 365 ÷ 9 = 40.56 houses a year. A premium may buy priority in the order the subcontractor serves its builders — worth roughly 1.2 houses a year here — but it pays for the symptom and leaves the cause running, so the wasted trips continue and so does the logic that produced the split. The two responses that change the rate are adding capacity and removing the cause; only the second is permanent, and only the second also protects every other trade on the line.
18. A house is insulated exactly to the specified R-value and fails its blower door test on cycle day 90. Explain how, and say which day actually decided the outcome.
Answer
Insulation is not an air barrier. A batt stuffed behind a wire, compressed at a corner, or not in full contact with the air barrier still measures as the specified R-value on a submittal and still leaks. The blower door measures air leakage, which is decided by continuity — top plates, rim joist, penetrations, band joists, the sealed connection between the insulation and the air barrier.
The test happens on day 90 and the outcome is decided on day 53, at the pre-drywall walk. By day 90 the failure is behind finished drywall, paint, and trim, and it is effectively unfixable without opening the house. This is Chapter 36's point exactly: envelope execution, not envelope specification, decides performance.
19. In production housing, repetition substitutes for planning and standardization substitutes for coordination. Name the three places that system has no reserve, and the cheapest countermeasure for each.
Answer
- The first house of a new plan. Nobody knows the durations, quantities, or conflicts. Tessa Bright's plan 2650 took 117 days instead of 92. Countermeasure: treat it as a prototype — schedule 25 to 30 percent more time, walk it at every stage with the trade leads, write down every field change, and update the plan set and the price list before house two. About eight hours of somebody's attention.
- A plan revision mid-community. A discontinued window, a changed truss bearing, a new energy-code cycle. Houses 1–14 are built one way and 15–34 another, with no revision control and no record of which house got which. Countermeasure: a one-page revision log per community — date, what changed, which lots, who was told. Twenty minutes per revision, and the cheapest insurance in residential construction.
- Any deviation from the standard. There is no change-order process because the system assumed nothing changes, so it gets handled verbally, unpriced, and half the trades never hear about it. Countermeasure: a written, priced, signed change before anybody touches it — Chapter 31's discipline, scaled all the way down.
Applied Scenarios
20. Sable Point. Tessa Bright's second community runs 9 houses in process on a 104-calendar-day cycle, 26 lots, gross margin $68,000 per house. The cabinet installer runs one crew at 14 days per house.
(a) Is the cabinet installer the constraint? Show the arithmetic. (b) Give the community's actual annual output and its real cycle time. (c) Quantify the annual gross-margin loss. (d) How many cabinet crews does the line actually need, and what happens to cycle time when the second one arrives?
Answer
(a) Required rate = 9 ÷ 104 × 365 = 31.59 houses/year. Cabinet capacity = 365 ÷ 14 = 26.07 houses/year. 26.07 < 31.59, so yes — cabinets are the ceiling, short by 17 percent.
(b) Output is capped at 26.07 houses/year, not 31.59. Cycle time = WIP ÷ throughput = 9 ÷ (26.07 ÷ 365) = 126 CD, not 104. Those extra twenty-two days are houses queuing in front of the cabinet crew — and they will be standing on the ground, painted and locked, waiting.
(c) 31.59 − 26.07 = 5.52 houses/year × $68,000 = $375,000 of gross margin a year, every year, until the constraint is removed.
(d) Crews required = required rate × days ÷ 365 = 31.59 × 14 ÷ 365 = 1.21 → 2 crews. With two crews, capacity = 52.1 houses/year, comfortably above 31.59, so cabinets stop being the ceiling and the cycle returns to 104 CD. Note that the second crew is only 21 percent utilized on the margin — which is exactly why the installer will resist, and exactly why the conversation has to be about the whole year's volume rather than the next house.
21. The tile allowance. A fixed-price custom contract carries a $22,000 tile allowance, silent on whether it includes labor. The builder's base price assumed $18,500 of material and $9,800 of labor. The client selects large-format porcelain: material comes in at $34,200 and labor at $26,400. The contract says overruns are billed "at cost" and says nothing about whether the builder's 18 percent fee applies.
(a) What does the builder believe he is owed? What does the client believe she owes? (b) How much money is genuinely at risk, including the fee question? (c) Write the two sentences that would have prevented all of it.
Answer
(a) The builder reads the allowance as material-only: material overrun = $34,200 − $22,000 = $12,200, plus labor that ran $26,400 against an assumed $9,800 = $16,600 he never carried, plus 18 percent on both. The client reads $22,000 as the installed price of her tile: overrun = $34,200 + $26,400 − $22,000 = $38,600 — a number that horrifies her — or, more likely, she assumes the labor was in the fixed price and only the material is chargeable, so she owes $12,200 and no fee.
(b) Material overrun $12,200 + uncovered labor $16,600 = $28,800, and 18 percent on that is $5,184. Total exposure: $33,984 on a single allowance line, and both readings of the contract are honestly arguable.
(c) Sentence one: "Each allowance stated in Exhibit B is an installed allowance and includes material, delivery, labor, and Contractor's fee; the Owner's actual selected cost, installed, will be compared to the allowance and the difference added to or credited against the Contract Sum." Sentence two: "Contractor's fee does apply to allowance overruns, and allowance underruns are credited to the Owner in full." Two sentences, drafted once, and the $33,984 argument never happens. Neither party ever had to be wrong for it to happen — that is what makes it a drafting failure rather than a character failure.
Scoring guide
Score one point per question; on the two applied scenarios, score one point for each labeled part (four for Q20, three for Q21), for a total of 26 points.
| Score | Where you stand |
|---|---|
| 23–26 (88%+) | You can run the arithmetic and read the line. Move on to Chapter 38. |
| 18–22 (69–85%) | Ready to proceed. Re-read §37.3 on line of balance and §37.7 on draws and allowances before you do. |
| 13–17 (50–65%) | Re-read the chapter and work Case Study 1 and Part C of the exercises with a calculator before continuing. The arithmetic is the chapter. |
| Below 13 (under 50%) | Start again at §37.2 and do not move past it until you can compute throughput, start interval, and the value of one day of cycle time from memory. Everything else in the chapter is a consequence of those three numbers. |
One thing to carry out of here regardless of your score: if you missed question 2 or question 11, you are in excellent company — the belief that a longer stage simply makes a longer cycle, and that starting more houses makes more houses, are the two most expensive intuitions in production homebuilding, and both are committed by experienced people roughly once per housing cycle.